Ok, final post for the night..
My personal cellphone stopped working last week. Not sure what happened, it just stopped. Perhaps it decided that since it was destine for the Museum of Technology anyway, why not go ahead and take early retirement. So it just hung out at the bottom of my purse until Saturday.
Anyway, on Saturday afternoon, after I took Kobe for walkies, I went to get something out of the car. Kobe jumped in and decided it was time for us to take a ride. So I figured I would go to MC Wireless, the new AT&T Store in the Knollwood Mall in St. Louis Park, to find out what is wrong with my phone. Since it was a short trip and the temp was moderate, Kobe waited in the car.

I had the nicest sales person, Tom White, who kindly informed me that my phone was old. It was so old it was almost laughable. (Tom didn't laugh at me, I am engaging in a bit of hyperbole here.)
Anyway, after looking into what upgrades I would qualify for (all of them) Tom showed me several phones that had the features I was looking for (touchscreen, an actual phone, Internet, etc). What impressed me most about him was that he didn't try to sell me the most expensive phone. He sold me an
LG Vu, which has the features that I was looking for and would use, nothing more. And it is super cute!

Check it out! I also got a bluetooth thingy so I can talk on the phone and still do important things like drive, knit, work, etc.
Now I know this is not a state-of-the-art phone, but it is cool enough for me. And I appreciate Tom understanding that.
Tom was also extremely kind and professional. He was such a low pressure sales person that it made it easy to buy from him. I mean, I went to this store on a whim, with no intentions to buy anything and I left with a new phone, a headset, and upgrades to my plan. (Now anyone who knows me knows that, except for yarn, I dislike spending money). But I felt good about my purchase, because Tom didn't try to sell me more than I wanted or would use.
I love good customer service and I am loyal to the places where I know I can get honest, good information about a product that will cost me money. In short, I will go back to Tom at MC Wireless for my communications technology. If you have a chance, stop by and check it out. Kobe thought it was a good idea.
Ta,
Eryka